Once your paint booth order has been placed, a member of our team will contact you to confirm your selection, review the specifications, and obtain your approval on the booth drawings before production begins.

Once all details and drawings have been reviewed and approved, your booth will move into production. Our average lead time is 3–6 weeks, depending on the booth style, size, and level of customization. Most orders are completed and ready to ship in approximately four weeks.

Once production is complete, our team will coordinate freight arrangements and keep you informed throughout the shipping process, including providing tracking information and shipping updates directly to you.

After your order is placed, you will receive an order confirmation. Most of our small equipment, such as paint shakers, tools, and paint booth filters, ships within 5 business days.

Shipping estimates are not guaranteed and may be affected by product availability, processing times, carrier delays, weather, or other circumstances outside of our control.

Our customers' satisfaction is very important to us. However, all returns must be authorized, and the method of shipping must be approved by M1M Equipment.

Cancellations must be made within the 8-hour order processing period. All refunds must be approved and are subject to the return of merchandise in resellable condition. Approved refunds will be issued within 3 business days of the refund evaluation.

Custom paint booths are made to order and cannot be returned.

Read our complete return policy →

If your paint booth arrives with any damage sustained during shipping or transit, please contact our team at 336-394-4791 as soon as possible.

Our team will help assess the damage, guide you through the next steps, and coordinate replacement components when necessary to help get your booth installation back on track.

Paint booths and other heavy equipment require freight shipping, and these costs are incorporated into the shipping charges calculated at checkout.

For smaller items, such as paint shakers, tools, filters, and accessories, shipping costs may vary by product. Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

All paint booth deliveries require a forklift or similar equipment, such as a skid steer or tractor equipped with suitable long forks, to unload the shipment safely.

If a forklift is not available at your location, please reach out to our team before delivery to discuss other options.

For paint booths and heavy equipment, we generally use LTL freight carriers or designated truck shipping. A delivery appointment can typically be scheduled directly with the carrier.

Smaller items and tools generally ship through parcel carriers such as UPS or FedEx. Delivery scheduling options depend on the carrier and shipping service used.

Before placing your order, carefully review all product specifications to ensure the equipment meets your needs and is compatible with your facility.

Be sure to verify booth dimensions, available installation space, electrical configuration, ventilation requirements, included accessories, and any additional equipment needed for installation and operation.

If you have questions about specifications or need help choosing the right equipment, our team is happy to assist before you purchase.